Earlier this year, I asked Lily to handle the sale of my practice because I felt, as the owner of a smaller agency, she would better understand the ups and downs of a small business. She undertook the task with great enthusiasm and good humour, being very professional in her approach. In the event she opened up prospects that had previously been hidden and found a buyer. When the process became over-encumbered with detail and slowed down, she ably stepped in and moved it along. I have been delighted with her service and am more than happy to recommend her to my colleagues.